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Returns & Refunds

Thank you for shopping at Mod Shot. We strive to provide you with quality products and a seamless shopping experience. If you are not entirely satisfied with your purchase, we're here to help.

 

1. Returns

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You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include the original receipt or proof of purchase.

 

2. Initiating a Return

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To initiate a return, please follow these steps:

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  • Contact our customer service team at info@modshottimer.com within 30 days of receiving your order.

  • Provide your order number, the item you want to return, and the reason for the return.

  • Our customer service team will provide you with a return authorization and instructions on how to proceed.

 

3. Return Shipping

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We will be responsible for paying the shipping costs for returning your item. We will provide you with a return label.

 

4. Inspection and Approval

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Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If the item is approved for return, we will process your refund or exchange.

 

5. Refunds

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If your return is approved, we will initiate a refund to your original payment method. The time it takes for the refund to be reflected in your account may vary based on your payment provider.

 

6. Exchanges

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If you wish to exchange an item, please follow the return process outlined above and indicate your preference for an exchange. Exchanges are subject to product availability.

 

7. Damaged or Defective Items

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If you receive a damaged or defective item, please contact us at info@modshottimer.com within 30 days of receiving your order. We will provide instructions on how to proceed and may request photos of the damaged or defective item.

 

8. Non-Returnable Items

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  • Certain items are non-returnable, including:

  • Perishable goods such as food, flowers, and magazines.

  • Personalized or custom-made items.

  • Gift cards.

  • Downloadable software or digital products.

  • Intimate or sanitary goods.

  • Hazardous materials or flammable liquids.

 

9. Contact Us

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If you have any questions or concerns about our Returns and Refunds Policy, please contact us at info@modshottimer.com. We're here to assist you.

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Thank you for shopping with us at Mod Shot. Your satisfaction is important to us.

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